USG Campus Mail Services
USG Campus Mail Services receives, collects, and processes all incoming and outgoing U.S. Postal Service and packages for all departments and offices on campus.
To send an item through the United States Postal Service, please use the postage machine in the mailroom or place a stamp on the envelope and drop it in the box or with the staff.
A postage machine is provided in the mailroom for your convenience. Directions for use are located next to the machine. Billings inquiries should be direct to the business office at firstname.lastname@example.org.
Note: Any mail that cannot be identified in the mailroom will be returned to the sender. If you feel that you did not receive your mail/package, please contact the sender as it may not have been addressed correctly.
Packages (UPS, FedEx, and Amazon)
All packages will be received, sorted, and can be picked up in the mailroom. You will receive a notification when your package is ready for pick up. Please reach out to us if you are missing a package. Each department is responsible for picking up any received packages. For your convenience, a handcart is available; please return after use. Outgoing packages with shipping labels can be dropped off in the mailroom.
Note: Deliveries that require special handling (temperature-sensitive items) will be stored in the refrigerator/freezer in the BSE, Rm, G331.
After-hour pick-up of packages – The mailroom will not be available for pick-up after 4:00PM. Special arrangements will need to be made to identify an alternate location for special conditions.
Helpful Reminder: To help us sort mails and packages efficiently, please include the following attributes in the delivery address at the time you place the order or share your mailing address: First and Lastname of "Ship to" individual, using the BSE address: 9631 Gudelsky Drive, Rockville, Maryland 20850.
The USG's Postage Machine: The instructions on how to use the postage machine will be posted on the wall near the machine in the Mailroom. Each USG department and Partner University program has a specific, assigned passcode. Partner University Program Directors are given the passcode, please contact your Program Director for permission to use your program's postage code. If you have a general question about passcodes or how to operate the postage machine, you may ask the mail clerk or contact OIT at (Ext. 6363).
We look forward to serving your campus mail and package needs.