Every situation is different, and each may require a different set of interventions. The following is a guide to where to refer when you are dealing with a student having difficulties.  Don’t get caught up in trying to diagnose the situation on your own and making the perfect decision.  It is more important the student gets the help they need, and that further action can be taken, if needed.

Emotionally Upset / Psychologically Overwhelmed   (trouble coping, emotional, cut off from others, hopelessness)

  • USG Center for Counseling and Consultation (301-738-6274,  jkandell@umd.edu, IV-3139, M-Th 9am-9pm, F 9am-5pm

Psychiatric Concerns   (level of distress or disruption more significant; need immediate attention or hospitalization)

  •  USG Center for Counseling and Consultation (301-738-6274,  jkandell@umd.edu, IV-3139, M-Th 9am-9pm, F 9am-5pm) ** Montgomery County Crisis Center (240-777-4000)
  • USG Public Safety (301-738-6065)

Inappropriate Behaviors   (creating a nuisance, defacing/destroying campus or individual property)

  • USG Public Safety (301-738-6065)
  • USG Behavioral Assessment Team (BAT)

     John Brandt - 301-738-6021, jbrandt@umd.edu 
     Jonathan Kandell - 301-738-6274, jkandell@umd.edu
     Andrea Milo - 301-738-6217, amilo@umd.edu

Threat of Immediate Harm   (student making verbal threats of violence, or acting so you believe violence is imminent)

  • Remove yourself from the situation -- Call 911 
  • Call USG Public Safety (301-738-6065) to alert them about the situation

Unsure How to Proceed

  • USG Center for Counseling and Consultation (301-738-6274,   jkandell@umd.edu, IIV-3139, M-Th 9am-9pm, F 9am-5pm) 
  • USG Behavioral Assessment Team< (BAT)

     John Brandt - 301-738-6021, jbrandt@umd.edu 
     Jonathan Kandell - 301-738-6274, jkandell@umd.edu
     Andrea Milo - 301-738-6217, amilo@umd.edu