Resources During COVID-19 Crisis

As we all navigate this together please remember to take care of yourself, be proactive about communicating with your professors and program directors, and seek help when you need it. The following resources are for both currents students in programs at USG and for any community members who need them. If you're a current student at USG and you have any questions and/or need further assistance with any resources please sign-up for a Virtual Appointment Monday - Friday from 9:00am-5:00pm.


Maryland Health Insurance
Maryland residents who lack health insurance or have lost their health insurance due to lost employment can sign-up for coverage starting this week. The special enrollment period will run from March 16 through April 15. Coverage purchased during the special window will have a start date of April 1, regardless of when enrollment occurs. If you qualify for Medicaid you can sign-up during any time. To sign up for Health Insurance or Medicaid visit the Maryland Health Connection website. 

Mercy Health Clinic
Mercy Health Clinic is able to see NEW patients over the age of 18 who are likely to be eligible for the Montgomery Cares program, with a priority on patients who have an urgent health need. They continue to see current patients as well. Hours: M/W 8:30-5, T/Th 8:30-8. 240-773-0300. They are conducting most of their patient visits via telemedicine so please contact our main line at 240.773.0300 during their business hours for details.  

Centers for Disease and Control Prevention (CDC)
Includes important and reliable information on how to prevent the spread of the virus, what to do if you are sick and how to keep your community safe.

Department of Health and Human Services (DHHS)
Includes updates on COVID-19 in Montgomery County.

Mental Health/Well-being

Anxiety and Depression Association of America
Read this insightful article and check out helpful expert tips and resources to deal with coronavirus anxiety.

Every Mind
During this time of heightened anxiety, we know that you or a loved one may need someone to talk to.  Their phone, text and chat call specialists are available 24/7 to listen and provide support. You can call/text 301-738-2255. This service is free and open to all members of our community. You do not have to be in crisis to connect with us. The website also has strategies on how to cope with stress and anxiety. 

Crisis Center 
Located in Montgomery County, MD. You can also call 240-777-4000 24 hours a day.

Domestic Violence Assistance
For free, confidential help on weekdays from 8:30am-5:00pm you can contact either the Family Justice Center at 240-773-0444 or the Abused Person Program at 240-777-4195. You can also call the National Domestic Violence Hotline 24/7 at 1-800-799-72300 or text "LOVEIS" to 22522. 

Food Access

The list below has up-to-date information on how and where you can access food for your family.

***Grover Essentials will not be open for the remainder of the semester and the Mobile Market has been canceled through May. 

Currently distributing food on our regular schedule at all of their distribution sites. Call 301-424-1130 by 3 PM the day before you want to pick up, to schedule your appointment. Eligibility for food remains every 30 days. All food will be pre-packed (healthy mix of fresh, frozen and shelf-stable foods). When you arrive please hold up, not hand, your ID to a Manna staff or volunteer. The Manna staff or volunteer will sign their name on your behalf. 

Capital Area Food Bank
Providing grab and go bags to people through their multiple partners. Make sure to expand the "Community Hub Partners & Locations" to see all distribution site and hours. 

Shepherd's Table 
Providing meals (and to-go boxes) twice a day from March 16-29: brunch 10:30am-12pm and dinner 6-7:30pm. Their Resource Center will be open twice during the day, providing mail, toiletries, bus tokens, blankets and more.

Nourish Now
Call 301-330-0222 to schedule an appointment Monday through Friday from 10:30am-3:30pm. Plan and schedule your pick-up 24-48 hours ahead to request your choice of appointment. No walk-in or same-day appointments are available at this time. Bring a photo ID. 

Gaithersburg HELP
Food (including baby food) and Toiletries Bank. Operating under their normal schedule. When you go to pick up food, please do not assemble in the waiting room. They are serving clients one at a time on a first-come, first-serve basis. Please remain outside until the previous client exits. Contact: 301-216-2510

Catholic Charities Choice Food Pantry
Open Monday, Wednesday, and Friday from 9am4pm. Bring proof of Montgomery County residency and own bags. Contact: 301-942-1790

Meals on Wheels
Offers meals for the elderly and people with disabilities. You have to call to sign-up to have meals delivered. Meals are delivered in the morning and they include a lunch and dinner. For more information visit the Rockville or Germantown.

UMBC Retriever Essentials 
Meal Packages at Drop Boxes at the UMBC campus. Contact

MCPS Emergency MealsChildren up to 18 years old may come to any of these locations to receive a nutritious meal. No appointment is necessary. Meals will be provided in a Grab-and-Go format. Meals (breakfast, lunch, and dinner) will be available Monday through Friday from 11 a.m.–1 p.m. MCPS will also be distributing weekend backpack food sacks on Fridays from 11-12.

Frederick County Emergency Meals
Children aged 18 and younger and adults enrolled in the county’s education program for people with disabilities qualify for free breakfast and lunch from the school system. Breakfast will be available on weekdays from 8:30a.m. to 9:30a.m. and lunch will be available from 11:30a.m. to 12:30p.m. The school system is also delivering lunches to community sites.

Prince George’s County Emergency Meals
Grab-and-go lunches will be available around lunch (11 a.m. to 1 p.m.) daily between March 16 and March 27 at the various locations.

District of Columbia (DC)
Free meals will be available to students every weekday during the closure from 10 a.m. – 2 p.m. at 16 sites throughout D.C.

Anne Arundel Emergency Meals
Three meals a day will be provided at 31 school sites from noon to 12:30 p.m. Monday through Friday. Mobile meal vehicles will deliver meals to 21 additional sites in six communities on weekdays. Any public school child can receive a single meal each day at no cost. Children must be between the ages of 2 and 18. Adults cannot accept the food on behalf of the child.

Carroll County Emergency Meals
Children 18 and younger qualify for free meals through the school system whether they’re enrolled or not. They must be present for pick-up.


Per the Maryland Governor’s order, utilities (water, gas, electric, sewer, phone, internet service, and cable TV) are prohibited from shutting off services or charging late fees. Many utilities will work on with each customer on future payment arrangements. For any other bills, you are encouraged to contact your bill providers and request to defer payment. Many are working with customers at this time.

Evictions and foreclosures are prohibited. The Housing Opportunities Commission (HOC) has suspended all inspections.

Internet Providers

The FCC agreement states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots. The list below provides information on specific providers. 

Altice USA 
Offering Altice Advantage 30 Mbps broadband solution for free for 60 days to any new customer household within their footprint.

Offering open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families.

Offering free WiFi for 2 months to low-income families plus all Xfinity hot-spots are free to the public during this time.

Charter Communications
Offering free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps.

Offering free wifi to students who are without it (students in k-12 AND college students).

Following FCC agreement, providing unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge.

Following FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.

No special offers, but following the FCC agreement. 

Academic Success Resources for Online Learning

The Macklin Center for Academic Success has created a list of resources on their home page to help students successfully transition to online learning.

Virtual Learning

The following is a compilation of resources aimed to keep kids/students Pre-K -12 learning through the state-wide school closures. All of these resources are free. Many of these resources also have printable worksheets/lessons that can be completed without a computer.

MCPS Continuous Learning
Montgomery County Public Schools is providing laptops to students in need to allow them to access academic lessons online. Please visit information on laptop distribution.

Montgomery County Public Libraries
MCPL is introducing the new Digital Library Card. Get access to digital services and streaming content and even put holds on physical materials!

Scholastic Learn at Home
Offering 20 Days of Learning, Reading and Inspiration through special cross-curricular journeys. Every day includes four separate learning experiences, each built around a thrilling, meaningful story or video. Just find your grade level and let the learning begin!

PBS Kids Learning Goals Apps & TV Shows
Specific apps & tv shows that align to academic subjects and ages. For example, PEG + CAT for math is an inquiry based approach to problem solving that children can use in their everyday lives.

Khan Academy
Shared samples of e-learning days that are structured like a school day of learning. The website includes preschool to 12th grade schedules.

Virtual Museum Tours
These 12 Famous Museums Offer Virtual Tours You can Take on Your Couch!

Knowledge on the Go Collection
Online resources for math, English language arts, and science that can be used by teachers and parents at home. Starting 3/18/20, they’ll be posting free recorded daily lessons of their great curricula. These will be available on all devices.

Learning A-Z
Free trial subscription provides 90 days of unlimited access to Raz-Kids and/or Headsprout. 

Survival Guide for Parents with Children
An incredibly thorough list that includes various websites conducive to learning various subjects! 

Didn’t find something you could use? Check out…

Amazing Educational Resources & This Article
Both of these resources lists dozens of education companies offering free subscriptions due to school closings.

Other Resources

During this State of Emergency, child care programs have been established by the State to serve only designated essential personnel. These programs are at no cost to designated essential personnel. Eligible programs may be found here or by using the LOCATE: Child Care resource, a telephone service that is available by phone Monday - Friday at 877-261-0060 between 7:00 AM and 7:00 PM.

At High-Risk Shopping Hours
Many grocery stores in Montgomery County are offering special shopping hours for at-risk groups. Check out the comprehensive list.

Sheraton Hotel - Rockville
Offering a discounted rate for any USG students/staff and their family and friends that need temporary lodging. To make a reservation please call (240) 912-8231 and make reservations under the group block - The Universities at Shady Grove. The discounted rate is $69 a night plus taxes and it will remain active 3/18/2020-4/30/2020 with free parking and wifi.  You can use the link embedded in the name of the hotel to make reservations online. 

How Can You Help?

Red Cross - Donate Blood
Do to the COVID-19 crisis there is a critical need for blood donation. Eligible and healthy donors are strongly urged to make an appointment to provide lifesaving blood products to patients.

Food Security - Donate Food or Funds
Manna currently has partnerships with various organizations and has been distributing food to a lot of people in the county. If you can donate food/funds please contact them directly. 

Montgomery County - Emergency Response Volunteer
You can sew surgical PPE masks, make COVID-19 care packages, write letters/emails to reduce social isolation, use your virtual skills to help different businesses with telemarketing, donate supplies, and much more!