The USG Office of Information Technology has the following services available to the USG Administrative staff while working off-campus.
Ensure that you understand what you will need to do to access computing resources before you begin working remotely. It is our recommendation that you test your access to these applications from off-campus before planning to work remotely.
March 6th, 2020
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Your USG Logon ID is used to access the various resources that require authentication.
Administering your USG Logon ID can be performed by visiting Self-Service Portal.
In addition, the Self-Service Portal will allow you to reset your password by using your account security questions. If you do not recall your answers to the security questions, please contact the USG IT Service Desk by emailing usg-itservicedesk@umd.edu.
Remote Access System is a secure/encrypted virtual system allowing authenticated users access to internal services such as network drives and productivity tools.
Click on Learn more on how to request access and access the system.
Adobe Acrobat DC
Adobe Creative Cloud
Box Drive
EMS
VLC Media Player
VMware Horizon Client
Google Chrome
Google Drive
Microsoft Edge
Microsoft Office Suite 2016
SPSS 25
Cisco AnyConnect VPN
Office phone extensions with an active voicemail box will be able to retrieve voicemails remotely by dialing 301-738-6006 and following the prompts.
USG's Office of Information Technology offers the EC-500 service providing office extensions the ability to extend their call to an external phone number. If you would like to enable this feature, contact the USG IT Service Desk by emailing usg-itservicedesk@umd.edu.
Find out more about USG's Voice Services.
The USG IT Service Desk will be processing requests to check out technology resources per their availability. All inquiries should be submitted to usg-itservicedesk@umd.edu.
Zoom is a cloud-hosted solution providing access to virtual personal or meeting-specific rooms. Manage and join meetings with the link below.
Zoom Portal Zoom Client for Meetings
Zoom Client Authentication Guide - This guide will assist you in how to authenticate onto the Zoom client using the Single Sign-On (SSO) feature.
At this time, USG OIT does not have upcoming training dates for this service. Please contact the IT Service Desk for support with this service.
WebEx Meeting is a cloud-hosted solution providing access to virtual meeting rooms and events.
WebEx Portal WebEx Meeting Client
At this time, USG OIT does not have upcoming training dates for this service. Please contact the IT Service Desk for support with this service.
Cloud storage services provide an alternative location to where your data can be stored and accessed. USG's and UMD's Data Classification Standards should be reviewed regarding what type of data should be stored on each type of service. You can find a list of prohibited data types that you should upload here.
Data Classification Level: Black | Level 4
Box is a cloud-based storage and collaboration system that provides a Web interface for uploading, downloading, sharing, and discussing files. It is designed to work on Macs, PCs, smartphones, and tablets.
To access your files directly from your computer, you may consider installing Box Drive.
Data Classification Level: Red | Level 3
G Suite Drive is online storage integrated with your university G Suite account. Save your work files to Drive and use Docs, Sheets, and Slides to edit them. You can share with co-workers and edit the same file at the same time, showing revisions and comments.
Google Drive is an application that can be installed on your computer allowing access directly from your computer instead of a web browser.
UMD offers many university-licensed software packages for day-to-day work requirements. These software options are available through Terpware or you can download and install them directly.
NOTE: This site will require your UMD DirectoryID to login to get access.
USG OIT has the Computer and Software Purchase Program page where you will be redirected to your home institution software licensing portals.
USG Administrative supervisor staff will be able to access the Supervisor Reports provided at the return.umd.edu. To learn more on how to access these reports, click below to learn more.