Where do I go to acquire my USG Logon ID?

On-Campus

After getting your USG ID created, you will be provided a handout on how to claim and activate your USG Logon ID. If you require assistance or more information, stop on by one of the USG IT Service Desk(s) on campus:

SG3 IT Service Desk
Building 3 (Clifford & Camille Kendell Academic Center), Room 2101

BSE IT Service Desk
BSE, Room 2397

Orientation

During your home institutions orientation session, you will be provided with a handout on how to claim your USG Logon ID.

When can I claim my USG Logon ID?

You will be able to claim your USG Logon ID and set your password as soon as you have either received your USG ID card or have attended your home institution's orientation / on-boarding.

What is my SG ID Number and how can I find it?

Your SG ID number is a unique 9 alphanumeric digits assigned to all individuals while at the Universities at Shady Grove in accordance to the USG ID Card Policy.

USG ID Card

The USG ID card will contain your USG ID number located below your photograph.

UMD ID Card

UMD students with a UMD ID will need to stop on by one of these two locations to be provided your SG ID number:

  • SG3 IT Service Desk in Building 3, Room 2101
  • Student Services in Building 3, Room 1100

USG Logon ID Self-Service Portal

The USG Logon ID Self-Service portal will be able to provide you with your USG ID number by logging into the system by using your Home Institution ID number and your USG Logon ID password. Once logged in, your profile will contain your USG ID number.

Where can I find the Acceptable Use Policy (AUP)?

All users utilizing IT resources at USG must abide by the University of Maryland College Park AUP.

How often do I need to change my password?

The password associated with your USG Logon ID is valid for only 180 days. Prior to the password expiring, you will be notified via e-mail to change the password. Previous passwords used for the account may not be permitted.

What are the password criteria for my USG Logon ID?

The password criteria will require at least one of each of the following:

  • Uppercase character
  • Lowerchases character
  • Numerical character
  • Special character
  • Minimum of 8 characters
When will I use the security questions that I created when I claimed my account?

You will use the security questions that you create when you Claim Your Account when you forget your USG Logon ID password.  Visit https://shadygrove.umd.edu/passwordreset and click on link Reset Your Password.

How can I reset my security questions?

Visit https://shadygrove.umd.edu/passwordreset and login with your USG Logon ID. Under the Enrollment tab, you can update your security questions and answers.

Why do I need to keep the security answers private?

You must know the answer for each security question to better secure your access to your account.  You will use the questions and answers to prove who you are when you forget your password and need to create a new one.

Are the answers to my account security questions case sensitive?

The answers to the account security questions are not case sensitive.