The USG Office of Technology will continue to provide technical support remotely to students, staff, and faculty utilizing USG resources.

USG Logon ID Services

Access to USG technology resources requires a valid and active USG Logon ID. To administer your USG Logon ID, you can visit https://shadygrove.umd.edu/passwordreset.

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Wireless Services

The Office of Information Technology has made available the wireless network, EDUROAM, on the first floor of the Shady Grove Garage. Visit the USG Wireless Network page to find out more about the wireless network and how to get connected.

Extended Laptop Loan Service

The Office of Information Technology has offered a special extended laptop loan service for current USG students. To request a special loaner laptop, please visit USG Emergency Assistance Request - COVID and complete the form. Please note that while we try our best to accommodate every student's needs, our loaner laptop pool is limited. Students will be provided the laptop on a first-come-first-served basis.

Note: We currently offer the extended loaner laptop service through the Summer 2021 semester. At this time, the service will not be offered for the Fall 2021 semester.

 

Home Institution Useful Links

Below are links to each USG Partner Institution's COVID-19 pages and ELMS portals for the Spring 2021 semester. In addition to USG's IT Service Desk, each partner institution's technical support contacts have been provided.

Bowie State University

myBSU          BSU Students          BSU Faculty

Technical Support
Website: IT Help Desk | Bowie State
E-mail: helpdesk@bowiestate.edu

Salisbury University

MyClasses          SU Students          SU Faculty

Technical Support
Website: IT Help Desk / Technology Support | Salisbury University

Towson University

myTU          TU Students          TU Faculty

Technical Support
Website: Office of Technology Services | Towson University

University of Baltimore

MyUB          UB Students          UB Faculty

Technical Support
Website: Technology Services - University of Baltimore

University of Maryland, Baltimore
University of Maryland, Baltimore County

MyUMBC          UMBC Students          UMBC Faculty

Technical Support
Website: Getting Help - Division of Information Technology - UMBC

University of Maryland, College Park

ELMS          UMCP Students          UMCP Faculty

Technical Support
Website: Division of Information Technology - UMD
E-mail: itsupport@umd.edu

University of Maryland, Eastern Shore

MyUMES          UMES Students          UMES Faculty

Technical Support
Website: Department of Information Technology | UMES

University of Maryland, Global Campus

MyUMGC          UMGC Students & Faculty

Technical Support
Website: Technical Support | UMGC